Job Title: RPA Platform Administrator UiPath & WorkFusion
Location: Toronto, ON
Work Model: Onsite
Employment Type: Full-Time FTE
Job Summary: We are seeking an experienced RPA Platform Administrator to manage, support, and optimize enterprise Robotic Process Automation (RPA) platforms built on UiPath and WorkFusion . The ideal candidate will be responsible for platform administration, security, monitoring, bot lifecycle management, and ensuring high availability across Development, UAT/PAT, and Production environments within a regulated enterprise environment.
Key Responsibilities
Administer, maintain, and support UiPath and WorkFusion RPA platforms across Development, UAT/PAT, and Production environments.
Manage UiPath Orchestrator , including robots, assets, queues, triggers, schedules, environments, and tenant configurations.
Administer WorkFusion Control Tower and provide platform support, troubleshooting, and performance optimization.
Deploy, monitor, and maintain attended and unattended bots.
Configure bot scheduling, workload balancing, queue management, and automation execution.
Manage platform upgrades, patches, backup, disaster recovery, and high availability.
Implement and maintain platform security, user access, role-based access control (RBAC), and credential management.
Integrate RPA platforms with Active Directory (AD), Single Sign-On (SSO), CyberArk, and Azure Key Vault .
Monitor platform health, bot execution, and infrastructure using enterprise observability tools.
Troubleshoot platform incidents, bot failures, and infrastructure issues while ensuring timely resolution.
Collaborate with Automation Developers, Infrastructure, Security, and Business teams to support automation initiatives.
Support change management, release management, incident management, and production deployments following ITIL best practices.
Maintain platform documentation, operational runbooks, and standard operating procedures.
Required Skills & Experience
5 8 years of IT experience with a minimum of 3+ years of hands-on UiPath and/or WorkFusion Platform Administration .
Strong experience with:
UiPath Orchestrator Administration
Attended & Unattended Robot Management
Assets, Queues, Triggers, Scheduling, and Automation Monitoring
Experience administering WorkFusion Control Tower and supporting Intelligent Automation platforms.
Strong knowledge of Windows Server Administration.
Experience integrating with:
Active Directory (AD)
Single Sign-On (SSO)
CyberArk
Azure Key Vault
Experience supporting enterprise-grade RPA platforms in BFSI or other highly regulated environments.
Hands-on experience with monitoring and observability tools:
Dynatrace
Splunk
AppDynamics
Grafana
Strong understanding of:
ITIL Framework
Incident Management
Problem Management
Change Management
Release Management
Experience with enterprise platform support, troubleshooting, and production operations.
Preferred Qualifications
Experience managing highly available, scalable RPA infrastructure.
Knowledge of automation governance, security, compliance, and disaster recovery planning.
Strong analytical, troubleshooting, and stakeholder communication skills.
Experience working in Banking, Financial Services, Insurance (BFSI), or other regulated industries is highly preferred.
Preferred Certifications
UiPath Certified Professional (UCP)
UiPath Infrastructure Engineer Certification
WorkFusion RPA Certification
ITIL Foundation Certification
Microsoft Azure Certification (Preferred)
Microsoft Windows Server Administration Certification (Nice to Have)
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